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Summary: The Speed of Trust Stephen M. Covey

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This work offers a summary of the book “THE SPEED OF TRUST: The One Thing That Changes Everything” by Stephen M. Covey.

Stephen M. Covey is CEO of CoveyLink Worldwide, a learning and consulting practice. He is the son of Stephen R. Covey, the author of The 7 Habits of Highly Effective People. Stephen M. Covey is a highly accomplished keynote speaker and advisor on trust, leadership, ethics and high performance.

Trust is not something which is merely “nicetohave”. Rather, trust is a hardnosed business asset which can deliver quantifiable economic value. For that and other sound reasons, it makes good financial sense to consistently find ways to enhance trust levels both within and external to your business organization.

According to Stephen M. Covey, you need a workable mental model to build and enhance trust. Visualize trust as being like the “ripple effect” which occurs when a drop falls into a pool of water. That drop will generate a number of concentric waves. In The Speed of Trust, the author describes five waves, each of which represents a context in which trust is established.

The Speed of Trust is a valuable book which provides many practical examples of how greater trust produces better results.
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    Aikerim Kaziyevaцитуєторік
    “Trust men and they will be true to you; treat them greatly and they will show themselves great.”

    – Ralph Waldo Emerson
    Aikerim Kaziyevaцитуєторік
    11. Listen first
    Trust grows by leaps and bounds when you get into the habit of listening before you speak. Try to understand what’s being communicated and diagnose with empathy.
    Aikerim Kaziyevaцитуєторік
    If you’re the person who addresses the tough issues and acknowledges what is unsaid, people will automatically trust you more. Be courageous in your conversations. Don’t skirt the real issues but dive into them directly and openly. Doing this consistently builds confidence in your abilities because others will see you don’t bury your head in the sand

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