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Will Guidara

The secret ingredients of great hospitality | Will Guidara

Слухати в додатку
Restaurateur Will Guidara's life changed when he decided to serve a two-dollar hot dog in his fancy four-star restaurant, creating a personalized experience for some out-of-town customers craving authentic New York City street food. The move earned such a positive reaction that Guidara began pursuing this kind of "unreasonable hospitality" full-time, seeking out ways to create extraordinary experiences and give people more than they could ever possibly expect. In this funny and heartwarming talk, he shares three steps to crafting truly memorable moments centered in human connection – no matter what business you're in.
0:14:56
Видавництво
TED Talks Daily
Серія
TED Talks Daily
Рік виходу видання
2022
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