Stuart Diamond

Stuart Diamond has taught and advised on negotiation and cultural diversity to corporate and government leaders in more than 40 countries, including in Eastern Europe, former Soviet Republics, China, Latin America, the Middle East, Canada, South Africa and the United States. He holds an M.B.A. with honors from Wharton Business School, ranked #1 globally by The Financial Times where he is currently a practice professor (professor from practice) with courses on negotiation and entrepreneurship. For 22 of 24 semesters over the past 13 years his negotiation course has been the most popular in the school based on the course auction, and he has won multiple teaching awards. He has taught negotiation at Harvard Law School, from which he holds a law degree and is a former Associate Director of the Harvard Negotiation Project. He has directed a negotiation consulting firm in Cambridge, MA. Mr. Diamond is president of Global Strategy Group, which advises companies and governments on negotiating foreign investment and devising strategies, structures and marketing to compete effectively on an international scale: essentially the skills of planning and persuasion. He advises senior corporate and government officials on building internal coalitions and harmony to be more effective and competitive in an environment of constant change. He has analyzed competitive and persuasive strategies for organizations as different as Merck, Citibank, General Electric, BASF, Prudential, the Government of Colombia, a $16 billion petrochemical company in China and scientists in Ukraine. He advises U.S. and foreign companies on developing more effective communications and media relations, strategic focus, problem-solving, creative options, and persuading vendors and customers. He is an expert in cross-cultural negotiation and has advised on the subject to executives of some of the world’s leading companies. He has consulted extensively for the United Nations. In a prior career Mr. Diamond was a journalist, including at The New York Times, where he won the Pulitzer Prize as a part of a team investigating the crash of the space shuttle Challenger in 1986. He covered many major crises including the Bhopal chemical leak in India, the Three Mile Island nuclear accident in Pennsylvania and the Chernobyl nuclear accident in the former Soviet Union. He has written 2 books, 2 documentary films and more than 2,000 published articles, including 109 on page 1 of The New York Times. He has appeared on Today and Good Morning America and lectured widely about the problems and prospects of emerging markets, and international business challenges in an environment of change. Mr. Diamond was an executive of a Wall Street energy futures brokerage firm, for which he negotiated a multimillion dollar sale. He has worked at the law firm of Sullivan & Cromwell and the investment bank of Morgan Stanley. He founded or directed entrepreneurial ventures in medical services and wireless technologies. He has advised on environmental regulations, privatization and intellectual property protection in emerging markets from Chile to Kuwait. He has worked for the President’s office in Bolivia, Colombia and Nicaragua. He persuaded 3,000 people in the jungles of Bolivia to stop growing illicit coca and to start growing bananas exported to Argentina. He advises a variety of high technology companies and in 2000 played a lead role in putting together a $300 million merger of two high-tech companies that had been on the verge of litigation. He became the first chairman of the merged companies, Summus, Inc., listed on OTC. In 2004 he represented the borrower in completing the largest foreign-sourced commercial financing in the history of Ukraine, a $107.5 million Eurobond issue to finance commercial space ventures. In June, 2005, he became Chairman and CEO of Four Star Aviation of St. Thomas, in which he is a 50% owner. In 2006 he represented The N.Y Commodities Exchange in the succ

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Byunggyu Parkцитуєторік
What are they? First, be dispassionate; emotion destroys negotiations. You must force yourself to be calm.
Second, prepare, even for five seconds. Collect your thoughts.
Third, find the decision-maker. Here, it was the pilot. There was not a second to waste on the gate agent, who was not about to change company policy.
Fourth, focus on your goals, not on who is right. It didn’t matter if the connecting airline was late, or wrong in not calling ahead to the gate. The goal was to get on the plane to Paris.
Fifth, make human contact. People are almost everything in a negotiation.
And finally, acknowledge the other party’s position and power, valuing them. If you do, they will often use their authority to help you achieve your goals
Byunggyu Parkцитуєторік
These teachings are very different from what you have read or studied about negotiation. Based on psychology, they don’t depend on “win-win” or “win-lose.” They don’t depend on being a “hard” or “soft” bargainer. They don’t depend on a rational world, on who has the most power, or on phrases that make much of negotiation seem inaccessible and impractical. Instead, they are based on how people perceive, think, feel, and live in the real world. And they will help anyone do what this book suggests: get more
Byunggyu Parkцитуєторік
These tools work for all of them. And they will work for you, too.
Like Ben Friedman, who almost always asks the companies whose services he uses if new customers are treated better than existing, loyal customers like himself—for example, with discounts or other promotions. By asking that question one day, Ben got 33 percent off his existing New York Times subscription.
Or Soo Jin Kim, who looks for connections everywhere. One day she saved $200 a year for her daughter’s after-school French program. How? Before asking for a discount, she made a human connection with the school’s manager, talking about her trips to France. These strategies will save you a little here, a little there. But it can add up to many thousands of dollars a year.
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