David Walton

Avoid skewed thinking
Say the appropriate thing at the right time
Value and obtain commitment from others
Become resilient in difficult times
Have clear values and share them with others
Increase your own well-being.

Cognitive intelligence – the ability to think rationally, act in a purposeful way and manage your environment. It’s your intellectual, analytical, logical and rational skill set.

and rational skill set.

Social intelligence – the ability to understand and manage situations which involve other people.

Self-awareness is about understanding ourselves and knowing what pushes our buttons and why.

Self-awareness is about understanding ourselves and knowing what pushes our buttons and why.

being in the ‘mindless’ state of automatic pilot opens you up to other problems. You can become prone to old habits and behaviours, perhaps leaving people feeling you aren’t interested in them. Events and situations around you can trigger old feelings and sensations which become barriers and make your mood worsen.

Self-awareness helps you to operate in a conscious, non-judgemental, switched-on way.

when they are angry they control it but deal with things in a straightforward way, letting others know how they feel.

Assertiveness is about getting things done and engaging others to help but at the same time acknowledging that others’ needs and goals are important.

behaviour breeds behaviour’.