the relationship between the people who make a product is broken, the product will be broken too.
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Frame the problem The facilitator should give the designer an opportunity to frame the problem at the beginning of the review, including any user and business goals.
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Always talk about the work, not the person who made it.
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Psychological safety, in an organizational sense, is the feeling that it’s ok to take risks and be vulnerable in front of each other
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Show and tell Create a culture of feedback
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With fat markers, it’s pretty hard to draw a detailed UI.
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you don’t need a beret or an art degree to sketch a quick UI or communicate an idea for a product
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sketching as “a conversation with yourself.”
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make more space in our creative process for critical thinking and better design by putting pencils before pixels.
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Story First is a simple principle to help you and your whole company work together on big ideas.