An insightful and comprehensive book for all line managers who wish to achieve Best Practice in people management skills and manage and maximise the human capital of their organisation.
→ All organisations should have a robust grievance procedure and a way of managing with consistency across the organisation
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For many employees, personal and career development are the most important factors determining their satisfaction in work
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Recognition works best when it occurs soon after the event. Rewards work best when they occur at irregular intervals. This rule is one of the reasons why