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Robert Kaplan

What to Ask the Person in the Mirror

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Successful leaders know that leadership is less often about having all the answers—and more often about asking the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization’s effectiveness. In What to Ask the Person in the Mirror, HBS professor and business leader Robert Kaplan presents a process for asking the big questions that will enable you to diagnose problems, change course if necessary, and advance your career. He lays out areas of inquiry, including questions such as: •Do I clearly articulate my vision and top priorities to my employees and key constituencies? •Does the way I spend my time enable me to achieve my top priorities? •Do I give subordinates timely and direct feedback they can act on? Do I actively seek feedback myself?•Have I developed a succession roadmap?•Is my organization’s design aligned with the achievement of its objectives? •Is my leadership style still effective, and does it reflect who I truly am?Packed with real-life situations, this highly readable and practical guide helps you learn to ask the right questions—and work through the answers in ways that are right for you. By asking these questions, you can tackle the inevitable challenges of leadership as you craft new strategies for staying on top of your game.
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253 паперові сторінки
Дата публікації оригіналу
2011
Рік виходу видання
2011
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    grew up in a professional services firm. We identified attracting, retaining, and developing superb talent as a critical priority. As a junior person, I was enormously impressed that very senior leaders of the firm were willing to interview candidates and attend recruiting events on a regular basis. I learned from their example that there wasn’t anything more important than recruiting and developing talent.
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    Strategic planning
    Client contact (including written, face-to-face, and phone) Other sales and marketing
    Interactions with investors and board members Interactions with media
    Supervision of direct reports (including coaching, mentoring, and reviews)
    Management by walking around (the office or the manufacturing floor)
    Competitive analysis
    Recruitment
    Innovation (product, process, or other)
    Communications/interactions with employees (meetings, speeches, etc.)
    Budgeting
    Reviewing expenses, including looking at travel and expense reports
    Scheduling yourself
    Other administrative matters

    Categories

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    artly as a result of our trip, he came to appreciate that each country in the Asia Pacific region was different from the others, and certainly different from the United States. Clearly, from country to country, cultures differed, customer needs differed, hiring practices differed, and so on. Unfortunately, the company was ignoring these differences and as a result was failing to effectively adapt to them

    Priorities Must Be Adapted Regionally

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