Our call to action is this: no matter what role you play in your organization, start finding people around you who want to change how work is performed.
Bobby Marleyцитує7 років тому
As Giray Özil tweeted, “Ask a programmer to review ten lines of code, he’ll find ten issues. Ask him to do five hundred lines, and he’ll say it looks good.”
Bobby Marleyцитує7 років тому
In many organizations, change advisory boards serve an important role in coordinating and governing the delivery process, but their job should not be to manually evaluate every change, nor does ITIL mandate such a practice.