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Summary: Made to Stick Chip and Dan Heath

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This work offers a summary of the book “Made to Stick” by Chip and Dan Heath. “Sticky” ideas are those which are highly memorable and exceptionally longlasting in their impact: it's the ideas that every business would like to develop. Made to Stick analyses “sticky” ideas, finding that, whilst there are no hardandfast formulas for developing a sticky idea, there is a short checklist of six principles which most of the successful sticky ideas of the past have tended to use. Sticky ideas are usually simple, unexpected, concrete, credible, emotional and storybased.

In practical terms, this means that there must be one, central message. In the 1980s, the US Army developed a concept called “Commander's Intent”. This means whenever an order is given, there is a crisp, plaintalk statement included which specifies the order's goal. This has been very effective. Try to think in terms of what you want the customer to ask, rather than what information you want ton convey. Images and “fun facts” will also be more powerful than a regurgitating advertising “message”. Make an effort to find ways to make your product emotionally appealing.

Some of these concepts will doubtless be familiar, but Chip and Dan Heath present them together in a coherent structure, with specific examples and clear recommendations. This is a very useful book.
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    Zhenya Melnykцитує2 роки тому
    ind the core – the central message you want to communicate above all else.
    Figure out something which is counterintuitive about the core message – which runs contrary to popularl wisdom.
    Communicate your message – in such a way that you break the listener’s preconceptions and then help them update or fix their beliefs.
    Give people a little bit of information – and encourage them to fill in the remaining gaps for themselves. These gaps have to be substantial enough to keep things interesting but not so large they seem insurmountable.
    Zhenya Melnykцитує2 роки тому
    If you want to develop a genuinely sticky idea, move away from asking yourself:“What information do I need to convey?” Instead, think more about: “What questions do I want my audience to ask?”
    Данила Белоконьцитує2 роки тому
    Truly sticky ideas carry their own credentials. They provide ways for people to test for themselves whether
    or not they are true.

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